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Confirm submitted reduction evidence

When a family has stated a reduction for their child, check the evidence and confirm it. Only then does the reduction lower the fee.

Prerequisites

  • Role View and create participants.
  • A reduction with Families state it themselves that a family has turned on in their account.

Steps

  1. Open the participant's page:
    • Under the bell, select “Evidence submitted”.
    • Under Participants, select the tab Evidence submitted, and in the row's actions menu ⋮ select Open.
  2. In the right column under Reduction, check the Number and “valid until”. To see the copy of the evidence, select the file name.

Warning

With the confirmation, the fee of every unpaid registration of the participant drops. Paid registrations do not change.

  1. Select Confirm. To not let the statement apply, select Reject.

Behind it the list with the tab, in front the participant's page.

Result

After Confirm, the label and the buttons disappear, and the reduction applies. After Reject, the reduction shows Rejected, and the family sees “Not accepted”.

If it does not work

ProblemRemedy
The tab Evidence submitted is missing.No reduction has Families state it themselves turned on: Settings: Reductions.
Confirm and Reject are missing.The reduction has already been decided. Change the decision in the participant's form under Evidence.
The file name has no link.The participant is shown masked. The copy can then be neither viewed nor downloaded.
A rejected reduction is back on Evidence submitted.The family has stated another number, another date or a new file. Check the evidence again.

See also

← BackGrant a reduction when settlingNext →Book education and participation benefits as credit