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Unblock a blocked email address

If an address has unsubscribed from emails and the account holder wants to use it again, lift the block. As long as the address is blocked, the account only receives emails that lead into the account, e.g. the sign-in link. Where mail leaves through Brevo, these do not arrive either.

Prerequisites

  • Account type Admin.
  • The account holder explicitly asks for the unblocking.

Steps

  1. Select Accounts.
  2. In the search field, enter the name or the email address. The account carries the mark email blocked.
  3. In the account's actions menu (⋮), select Activate email address.
  4. Select Activate email address.

The mark email blocked shows that the account no longer receives emails.

Result

The dialog shows The account can receive emails again, and the address is removed from the block list.

See also

← BackSend a password link to an accountNext →Change an account's email address