ManualReferenceCommunicationAdmins
Newsletter
With the newsletter, admins and organizers write to many participants or organizers at once.
Entry points
| Location | Label | Prefill |
|---|---|---|
| Communication | Compose newsletter | – |
| Season, tab | Newsletter | Season fixed; Only with an offer on |
| Offer, action menus | Newsletter | Group Participants, this offer |
| Participant list | Email (“Email participants with a place”) | Group Participants, this offer, only takes part |
| Organizers, row | Newsletter | Group Organizers, this profile |
| Payments | Send payment link | Mode Payment reminder (Payments) |
| Organizers | Invite | Invitation mode (Organizers) |
| Rule | Content |
|---|---|
| Organizers | They reach the newsletter only through an offer whose participant list they may open at the moment (Participant list) and to whose organizer profiles they belong as a member; otherwise: “Open the newsletter from the offer.” Without such an offer their newsletter reaches nobody. Whoever looks after an offer only individually through Access sees neither Newsletter nor Email there. |
| Organizers’ consent | If a chosen season requires it and the person has not confirmed it yet, Consent required with Confirm declaration blocks the whole tool. Applies to admins too. |
Steps
| Step | Content | Buttons |
|---|---|---|
| Compose | Recipients and message | Continue to review |
| Review | “Please check”: the mail as the first recipient receives it, plus To, selection, attachment and copy (to you or none) | Back to editing, “Send to {count} recipients” |
| Confirmation before sending | “Send newsletter now?” – “The email goes to {count} recipients. Cannot be undone.” | Send for good |
| Sent | Confirmation, the dispatch tracked live | View in the outbox, New newsletter |
Recipients
| Field | Meaning | Values | Default | Applies to |
|---|---|---|---|---|
| Participants / Organizers | Who is written to | Switch | – | selectable only for admins, and only if Organizers under Fields is on; otherwise it is missing, and the team's newsletter always goes to participants, even with another address or an older draft |
| Only active organizers | “Disabled accounts are left out.” | on, off | on | Organizers |
| Only with an offer | “Anyone who never offered anything gets nothing.” | on, off | on; fixed in the season | Organizers |
| Seasons | “Only with offers of one of these seasons.” | Selection | – | both; missing if the season is preset |
| Offers | “Only to participants of the following offers.” | narrows only | from the entry point | Participants; only with preset offers |
| Organizer profiles | “Only send to contact persons of these organizers.” | narrows only | from the entry point | only with a preset profile |
| Registration status | Statuses of the registrations that are contacted | takes part, took part, did not show up, new, on waiting list, email confirmation pending, consents outstanding, no place, rejected, withdrawn; Confirmed only, All statuses. If the installation does not allow organizers to edit the participant list, they receive only the statuses their list shows: takes part, took part, did not show up and withdrawn, with Allocate places additionally new and on waiting list. withdrawn then reaches only registrations that were once confirmed; the same applies to the people left out and to the registration details. | takes part and no place, as far as offered | Participants |
| Only unconfirmed registrations | “Neither paid nor confirmed otherwise.” | on, off | off | Participants; only admins with the role View and create payments |
| Only with a payment due | “Leaves out registrations with nothing to pay.” | on, off | off | only with Only unconfirmed registrations |
| Attach a payment request | “With a receipt and a link to pay.” | on, off | off | only with Only unconfirmed registrations and online payment set up; one receipt per address |
| Addresses | List of the addresses | Remove recipient for each address | – | – |
| Note | Meaning |
|---|---|
| “Without a status nobody is contacted.” | No status selected |
| “Also goes to registrations without a place: {statuses}.” | Selected statuses without a place, e.g. no place |
| “No recipients with the current selection.” | The filters yield nobody. |
| “{count} people are left out: processing restricted or objection to marketing.” | Restrictions from the data subject rights |
fepli does not filter out blocked addresses; the delivery service does not deliver emails to them.
Message
| Field | Meaning | Values | Default |
|---|---|---|---|
| Email subject | Subject | Text | – |
| Email text | Text | Markdown; placeholders via Placeholders | – |
| Attach registration details | “Each family sees the offer, date and status of their registrations below.” | on, off | on; only for participants |
| Email attachment | A PDF | at most 6 MB; the note recommends 1 MB | – |
| Send a copy to me | “A sample without personal links, to {email}.” In invitation mode: “A sample with a placeholder instead of the link, to {email}.” Only for accounts with an email address. | on, off | off |
| Token | Available |
|---|---|
{{ baseUrl }}, {{ recipientEmail }} | always |
edition.* | if exactly one season is chosen |
offer.* | if exactly one offer is chosen |
host.* | if exactly one profile is chosen |
| List with examples | Placeholders opens the dialog of the same name with the columns Token and Example |
Dispatch
| Element | Content |
|---|---|
| Live tracking on Sent | Progress of each email; the page updates itself, and you do not have to select anything for it. |
| Page Track dispatch | Opens through Track dispatch in the outbox, from the list Recently sent, after cancelling or restoring an offer and after admission notices. Visible to: admins and the person who sent. It belongs to the app Delivery tracking; without the app, all these entry points redirect to the outbox. |
| Recently sent | The last newsletters, with the number of recipients |
| Sent newsletter | Cannot be recalled. |
fepli delivers each email individually and checks receipt, invitation and registrations again:
| Situation at dispatch | Effect |
|---|---|
| Receipt has been paid or deleted in the meantime | Mode Payment reminder: The email to this address is not sent. With Attach a payment request: The email is sent without amounts and without Pay now. |
| Invitation has been accepted, has expired or has been withdrawn in the meantime | Invitation mode: The email to this address is not sent. |
| Registration has been deleted in the meantime | It is missing from the registration details; the rest of the email is sent. |