Find out why an organizer cannot see the participant list

If an organizer cannot open the Participant list tab, or as a list recipient receives no email about the list, find the cause.

Prerequisites

In the sidebar under Seasons, select the season, switch to the Edit tab and open the Phases page on the left. Check the phase Participant lists public. The organizer sees participant lists only while this phase is running; otherwise the Participant list tab is grey for them.
If the phase is missing, select set up at it. If it has not started yet or is over, adjust the field Period. Then select Save.
If the phase is set to Always active, check Settings > Registration > Organizers > Access after the offer ends. Once the period after the offer's last date has passed, access ends.
At the season, select Edit > Organizers’ consent. If the season requires a declaration, the organizer must confirm it.
Check whether the offer has Registration via the website or already has registrations. If neither applies, there is no participant list.
If a person did not receive the email with the link to the list, switch to the Edit tab at the offer and open the Registration page. Under List recipients, check whether their account is selected. An address under Former recipients without an account receives nothing; invite the person to the offer and then select their account.
Under Accounts, open the person's account and check on the Access tab whether it is blocked. A blocked account receives no emails about the list. If the person is to keep working, unblock the account.

You know the cause and have adjusted the phase, period, declaration or list recipients.