Record a registration by hand

When a family calls or the registration deadline has passed, record the registration yourself. The registration deadline and the limits of the website do not apply.

Prerequisites

The right to add participants. Admins have it, organizers usually do too.
The participant has been created. The fields are listed under Participants.

Steps

Open the offer.
Switch to the Participant list tab.
Select Add participant.
Under Participant, enter the name, e.g. Alex Beispiel, and select the person.
Under Status, select taking part, Waiting list or open.
If a signed declaration exists for a consent, select Grant and, under Evidence (scan or photo of the signed form), its scan. Otherwise leave Leave open selected.
Under Additional questions, answer each question, or turn on Family answers.
To make the registration valid immediately, leave Commit turned on.
If the family is to receive a registration confirmation, turn on Notify family.
If you then want to record another registration for the same offer, select Add & another. Otherwise select Add.

If you come from the participant list, the offer is already selected. The **Consents** section appears only while the offer or the season still requires open consents; **Additional questions** only if the offer or its season has any. For a question of the type **Choice**, select an option.

If a required consent stays open or the family answers a required question itself, the button is called Create & send link, and Commit and Notify family are omitted: The family completes the registration through the confirmation link. If an email address is missing for this, the bar Contact missing · the link goes by email only shows a field for it. The field appears for a person entered in the side panel and for a child without a participant account. For a child with a participant account, it appears only for the team and for the family itself.

Warning

Through the confirmation link, open consents can be given and the registration withdrawn. For a registration by telephone, enter only an email address that belongs to the family, e.g. the address from their participant account.

Result

The message “Added” appears, below it “{participant} · committed” or “· in the batch”, and with notification turned on additionally “· notified”. If the registration stays open, it is called “Added · link sent” – “{participant} completes the rest via link.”, and the family receives the email Complete registration with a link that is valid for 14 days.

If it does not work

Problem	Remedy
The message “Age outside the age limit” – “Register anyway?” appears.	This is only a notice. The registration can still be saved.
The bar “Contact missing · the link goes by email only” appears, and Create & send link stays locked.	Enter an email address of the family there, e.g. `name@example.org`. A mobile number is not enough, because the link is sent by email only. An entry that is not a valid email address counts as missing.
The bar “Contact missing · the link goes by email only” shows no field.	The participant has a participant account, and you may not edit it. The family stores the email address in the participant account, or the team enters it.

Prerequisites

Steps

Result

If it does not work

See also