Refund fees after a cancellation

If a cancelled offer was already paid for, pay the fees back or leave them as credit.

Prerequisites

• Role View and create payments.
• The offer is cancelled.

Steps

1. Select Payments and then the key figure Refund due.
2. Select the registrations of the cancelled offer. Its name is struck through.
3. Select Refund and reverse. If families should use the money for another offer, select Keep as credit.
4. If the selection is spread across several receipts, select Reverse at each receipt.
5. In the reversal, select Pay out the amount or Transfer to credit balance.

6. In the dialog, select Reverse.
7. Transfer paid-out amounts outside fepli.

Result

The registrations disappear from Refund due.

See also

• Reverse a receipt
• Payments: Registrations