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ManualHow-to guidesOrganizers and accountsAdmins

Sign in as another account

To follow up a person's query, e.g. an organizer's, sign in as that person. You then see the admin panel as they see it.

Prerequisites

  • Super admin.

Steps

  1. Select Accounts.
  2. In the search field, enter the name or the email address, e.g. name@example.org.
  3. In the account's actions menu (⋮), select Sign in as. A yellow banner shows “You are signed in as {email address}.”
  4. Look at what you wanted to review.
  5. To end the session, select End in the banner or “Back to {your email address}” in the user menu.

At the back the Accounts list, in front the admin panel as Kim Beispiel with banner and user menu.

Result

You are signed in with your own account again. The log of the data subject rights records the beginning and the end.

If it does not work

ProblemRemedy
The website opens instead of the admin panel.The account is a participant account. fepli then signs you in on the website as that family and shows a banner. To return, select Back to the admin panel in the banner.
The page Security lacks the controls, and the top reads “You are signed in as somebody else. Only the account holder changes its passkeys, password, sign-in link and API tokens.”The account's passkeys, password, sign-in link and API tokens cannot be changed in this session. End the session. The person changes them themselves, or you send them a sign-in link.
The message “While signed in as somebody else, you cannot make a declaration or record a consent.” appears.Each person makes declarations and gives consents themselves. End the session. If a signed consent is available, record it afterwards with your own account: Record a consent on someone's behalf.

See also

← BackUnblock an accountNext →Delete an organizer profile