Manual
How-to guides
If you know the admin panel and want to complete a specific task, you will find the matching how-to guide here. The groups are ordered by audience: organizers first, then admins. Tasks that the interface explains itself have no how-to guide; their fields are in the Reference, their context in the Tutorials. The box next to a group shows its audience. How-to guides for troubleshooting are under Troubleshooting.
Setting upOrganizers
Entering offersOrganizers
Running and completingOrganizers
Preparing a seasonAdmins
Reviewing offersAdmins
- Review and approve submitted offers
- Return an offer for revision
- Publish several offers at once
- Cancel an offer
- Take an offer off the website
- Restore a cancelled offer
- Delete an offer
- Move an offer to another season
- Offer an offer only through a private link
- Renew the private link
- Export offers
- Fix overflowing offers in the PDF studio
- Link an offer as a date variant
Allocating placesAdmins
- Allocate places automatically by lottery
- Decide a season's open registrations by hand
- Change an offer's allocation by hand
- Commit registrations
- Add places to an offer
- Record a registration by hand
- Change the registration status in the participant list
- Withdraw a participant from an offer
- Write to an offer's participants
- Move registrations to a batch of their own
- Decide on an offer below the minimum
- Transfer participants to another offer
- Record a consent on someone's behalf
Settling feesAdmins
- Record a cash payment
- Send a payment reminder with a payment link
- Grant a reduction when settling
- Confirm submitted reduction evidence
- Book education and participation benefits as credit
- Reverse a receipt
- Refund fees after a cancellation
- Adjust a cash receipt afterwards
- Remove a registration's payment obligation
- Add a payment obligation to a registration
- Create a manual booking
- Hand direct debits over to the treasury
- Revoke a direct debit mandate
Organizers and accountsAdmins
- Invite new organizers
- Send a sign-in link to an account
- Approve an organizer's registration
- Assign a role to an account
- Send a password link to an account
- Unblock a blocked email address
- Change an account's email address
- Block an account
- Delete an account
- Unblock an account
- Sign in as another account
- Delete an organizer profile
ParticipantsAdmins
Emails and notificationsAdmins
Data protectionAdmins
Troubleshooting
- Find out why someone cannot sign in
- Find out why an offer does not appear on the website
- Find out why an organizer cannot edit an offer
- Find out why a family cannot register
- Find out why offers are missing from the list
- Find out why an organizer cannot see the participant list
- Find out why nobody moves up from the waiting list
- Find out why a child could register despite the age limit