ManualReferenceLimits and glossary
Limits and deadlines
Limits and deadlines restrict file sizes, registrations, the validity of links and the retention of data in fepli.
Sign-in and account
| Value | Limit | Page |
|---|---|---|
| Failed sign-in attempts | throttled for a few minutes after several failed attempts | Signing in and profile |
| Sign-in link by email | 10 minutes from sending the email, once; frequent requests throttled | Signing in and profile |
| Sign-in link via Send sign-in link | 10 minutes from sending the email, once | Accounts |
| Link Reset password | 60 minutes from sending the email, once; repeated requests throttled | Signing in and profile |
| Link for deleting a participant account without a password | 60 minutes from sending the email | Accounts |
| Minimum password length | 8 characters, everywhere | Signing in and profile |
| Link from Send password link | 60 minutes from sending the email, once; a new link replaces the earlier one | Accounts |
| Link for confirming a new sign-in address | 24 hours from entering the address, once | Accounts |
| Invitation to an organizer profile or to an offer, invitation of a new account, sign-in link after Unblock account | as set under Invitations valid for, default 14 days, at most 30 days; once | Settings |
| Registration without invitation | frequent registrations from the same connection throttled | Organizers |
| Unapproved or never confirmed registration | deleted after 4 days | Data subject rights |
| Application without an account, never confirmed | participant deleted after 30 days, registration anonymised | Data subject rights |
Offers and files
| Value | Limit | Page |
|---|---|---|
| Offer image | 6 MB; JPG, PNG, WebP | Offer form |
| Download on an offer | 6 MB; PDF | Offer form |
| File for an additional question | 10 MB; images, PDF | Offer form |
| Logo of an organizer profile | 1 MB | Organizers |
| Image, logo or attachment, uploaded under Files | Image 6 MB (JPG, PNG, WebP), logo 1 MB (JPG, PNG, WebP, SVG), attachment 6 MB (PDF) | Files |
| Name of a folder under Files | 64 characters | Files |
| PDF attachment of a notification | 1 MB | Notifications |
| Email attachment of a newsletter | 6 MB, one PDF | Newsletter |
| Attachments from email replies | 10 per email, 15 MB each | Outbox and delivery problems |
| Finished file of an export | 24 hours | Understanding the interface: Exports |
Registration phases
| Value | Limit | Page |
|---|---|---|
| Maximum registrations per participant (lottery) | default 5; empty = unlimited | Phases |
| Maximum registrations per day (first come, first served) | default 99; empty = unlimited | Phases |
| Waiting list overbooking | default empty = unlimited; 0 = no waiting list | Phases |
| New phase | default today 9:00 to 7 days from now 23:59 | Phases |
Registrations
| Value | Limit | Page |
|---|---|---|
| Immediate cancellation | 30 minutes after the confirmation | Rules of registration on the website |
| Invalid access codes | throttled after several invalid codes | Settings |
| Confirmation link for a registration without an account | 14 days | Rules of registration on the website |
| Link for confirming a withdrawal | 24 hours | Rules of registration on the website |
| Link to the registration | 14 days | Registrations |
| Link Complete registration | 14 days | Registrations |
| Reminder before the event | default 36 hours before; off by default | Settings |
| Link to the participant list for list recipients | registration deadline, 24 hours before the start at the earliest; at most until the end of the last date | Participant list |
| Reminder of a completion form | only up to 30 days after the end of the last date | Notifications |
| Access after the offer ends | default 6 months | Settings |
Payments
| Value | Limit | Page |
|---|---|---|
| Unpaid receipt | abandoned after 30 days, except when an online payment has begun | Payments |
| Payment link of a payment reminder | 30 days | Payments |
| Receipt number prefix | at most 20 characters | Settings |
| Key figures Failed, Received | last 30 days | Payments |
Data protection
| Value | Limit | Page |
|---|---|---|
| Deadline of a request | 1 month; can be extended once by 2 months | Data subject rights |
| Erase after | default 2 years; with the default period, entries are only flagged | Settings |
| How long before | default 14 days | Settings |
| Row Receipts under Retention | default 8 years from the end of the year of issue; released overnight only with Automatic | Settings |
| Row Proofs of consent under Retention | 1 to 30 years from the end of the year in which the consent ended; default 3 years; erased overnight only with Automatic | Settings |
| Row Uploads from families under Retention | default 1 year from the end of the season, otherwise from arrival; erased overnight as long as Automatic is selected (default) | Settings |
| Row Emails and text messages under Retention | default 2 years from sending; erased overnight only with Automatic | Settings |
| Row Dispatch log under Retention | whole years; default 3 years from sending; erased overnight only with Automatic | Settings |
| Row Pseudonyms under Retention | 1 to 30 years from the end of the season; default off | Settings |
| Closed requests | deleted after 3 years | Data subject rights |
| Log | default period 90 days | Data subject rights |