Send a newsletter

To write to many participants or organizers at once, e.g. when the team's opening hours change during the season, send a newsletter.

Prerequisites

Account type Admin. Organizers use Write to an offer's participants.
For step 2: Organizers is on under Fields. Otherwise the choice is missing, and the newsletter goes to participants.

Select Communication > Compose newsletter.
Select Participants or Organizers.
To narrow down the recipients, select the seasons under Seasons.
If you write to participants, select the statuses under Registration status. takes part and no place are preselected. To write only to families with a place, select Confirmed only.
Review the list under Addresses.
Enter Email subject and Email text.
To receive a sample email at your own address, turn on Send a copy to me.
Select Continue to review.

Warning

A newsletter that has been sent cannot be recalled.

Review the email and select “Send to {count} recipients”, then Send for good.

fepli sends the newsletter in the background. The page Sent shows the progress of each email until sending is complete.

Problem	Remedy
“No recipients with the current selection.” appears.	The filters exclude all recipients. Review season and registration status.
“Also goes to registrations without a place …” appears.	The status no place is selected. To write only to families with a place, select Confirmed only.
“Consent required” appears.	Confirm the declaration of the season.