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ManualHow-to guidesReviewing offersAdmins

Restore a cancelled offer

When a cancelled offer takes place after all, e.g. because the cancellation was a mistake, restore it.

Prerequisites

  • Account type Admin, or organizer of the offer.
  • The offer is cancelled and not yet past.

Steps

  1. Open the offer.
  2. Under More actions (⋮), select Restore.
  3. Adjust the Message to the families.
  4. Select Preview and review the email.
  5. Select Restore & send to {count} families.

The More actions menu of a cancelled offer, in front of it the Restore offer side panel with the message and the preview.

Result

The offer has the status Published again. Families with a confirmed registration outside a batch and a valid email address receive the message. The payment obligation that the cancellation made lapse returns (Payments: Payment obligation).

See also