Handle an access request

If a person wants to know which data fepli stores about them, answer their request under Article 15 of the General Data Protection Regulation.

Prerequisites

Select Compliance > Requests.
Select Record request.
Under Person, enter the name, e.g. Alex Beispiel, and select the entry.
Under What is it about?, select Access.
Under Received, enter the date and under Channel, select the way the request came in.
Turn on Identity verified and enter how you verified the identity.
Select Record and open case file.
In the section Rights, at Give access, select Provide access and then Create PDF. If uploaded files belong to the copy, you receive a ZIP archive with the PDF and the files.
Send the PDF or the ZIP archive to the verified address.
Select Close request and under Outcome, select Done.
Turn on “The person has received the answer” and select Close.

The request is Done, and the access and the closing are in the Log.