fepli
ManualHow-to guidesAllocating placesAdmins

Withdraw a participant from an offer

When a family withdraws a registration, e.g. by telephone, withdraw the participant. As an admin, no withdrawal deadlines apply to you.

Prerequisites

  • Role View and create participants.
  • You have verified that the withdrawal comes from the participant's family. For a call, you call back on a number already stored in fepli, for example, or have the withdrawal confirmed through the stored email address.

Steps

  1. Open the offer.
  2. Switch to the Participant list tab.
  3. Select the participant's name.
  4. At the bottom of the side panel, select Withdraw.

The registration opens above the participant list. Only admins see Withdraw, and only as long as a withdrawal is possible.

Result

The registration has the status withdrawn, the place is free, and the family receives no email. If the free period has ended, the payment obligation remains for offers with a fee.

See also