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Find out why a child could register despite the age limit
If a registration outside an offer's age limits was accepted, find the cause.
Prerequisites
- Role View and create participants.
Steps
- Open the participant and check the Date of birth. If it is wrong, correct it.
- Open the offer and check the values Age from and Age to under Content. If the fields are empty, no limit applies.
- Under Settings > Registration > Participants, check the Age tolerance. It widens the age limits downwards and upwards.
- Under Dates & places, check whether the offer has a date. The age at the first date is what counts. Without a date, fepli checks no age.
- In the History of the registration, check who registered the participant. The team can override age limits when registering by hand.
- If the participant is not to take part, change their status. See Change the registration status in the participant list.
Result
You know why fepli accepted the registration.